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We appreciate the comments we receive from customers regarding our products and customer service. They help us as we continually strive to improve the internet shopping experience on our site. “
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Thanks for sending me the Gerber warranty information! I really appreciate it! All of my future purchases will be through you and I will refer anyone that is looking for these type of products to you.
John K Nov 2013 Thank you very much for your very professional customer service and speedy delivery. Thanks to you the birthday present I purchased from you (The Multitool Store) was delivered to me with plenty of time to spare. Once again thank you for your outstanding friendly customer service! I hope to be doing business with you again very soon! Richard P May 2014
I contacted SOG yesterday and have sent them the broken tool. They said they would either send me the jaws or I could send it to them to repair. As always SOG personnel were courteous and helpful. I have sent in broken tools before and have never had any kind of a problem. Thanks for your interest. Great customer service on your part! Jeff Aug 2015 Greetings! Thank you for sending my order so quickly! The SOG multitool has exceeded my expectations! I really like the brown genuine leather case as well. I will recommend your business to family, friends and fellow Soldiers. Steve W Jan 2016
Yuri D Sep 2016I've received an email confirming my payment so I guess the manual method worked. Thanks again for the excellent customer service! Keep up the good work!
I just recieved the shipping-notification from the shipping-service, Your service is really fast, thank you! Susanna Dec 2016 I got my order yesterday, and I want to thank you for your fast service. Have a Merry Christmas.
Dennis M Dec 2016Your attention and patience in dealing with my small purchase went far and beyond “good” customer service. Harry Sep 2020 |
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Note: All prices in US Dollars
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